Shipping Info


  • The shipping & handling cost for your order is based on the total value of the order prior to application of any discounts or promotions.
  • Standard ground delivery to the lower 48 states will be within 4 to 14 business days once the package has shipped.
  • Depending upon the items purchased and the shipping destination, different shipping methods will be available.
  • Shipping and handling will be charged at the time of shipment.
  • Orders are shipped on business days only. Business days are Monday-Friday, excluding federal holidays within the United States.
  • You may also choose to upgrade the shipping method for faster delivery.
  • If you choose to upgrade the shipping method, Next Business Day orders must be received by 11:59 a.m. PST and 2nd Business Day orders must be received by 11:59 a.m. PST or your order will not be processed until the following business day.
  • Note, no Saturday deliveries.
  • Sondra Roberts orders are all shipped without a signature required. If you want signature required you must call our customer service department to place your order and a $3.00 signature fee will apply.

US Ground Flat Per Item Shipping Rates:

$8.95 Flat Fee +$1.00 Per Item

 

US Expedited Shipping Rates:

2nd Day - $29.95 Flat Fee plus $4.00 per item
 
Next Day - $52.95 Flat Fee plus $4.00 per item

 

Alaska & Hawaii

  • Standard delivery will be within 4 to 14 business days. USPS Only
  • Refer to the Shipping & Handling chart listed above for all delivery charges.
  • Certain products are not available for shipment to these areas.

 

Puerto Rico & U.S. Territories

  • Standard delivery will be within 21 to 30 business days. USPS Only
  • Refer to the Shipping & Handling chart listed above for all delivery charges.
  • Certain products are not available for shipment to these areas.

 

P.O. Boxes

  • The United States Postal Service will not be an option for all addresses, but may be required for some destinations.
  • Standard delivery will be within 4 to 14 business days.
  • Express delivery is not available.
  • Certain beauty products are not available for shipment to these areas.

 

APO/FPO Delivery Time

  • Standard delivery will be up to 30 business days..
  • All packages are shipped via the United States Postal Services. Express delivery is not available.
  • Refer to the Shipping & Handling chart listed above for delivery charges.
  • Certain products are not available for shipment to these areas.
  • Delivery to a stateside APO/FPO box will be made in 10 business days. Actual delivery time to the recipient's location may take up to a total of 30 business days or more.

*If you choose to upgrade the shipping method, Next Business Day orders must be received by 11:59 a.m. PST and 2nd Business Day orders must be received by 11:59 a.m. PST or your order will not be processed until the following business day.

Notes on Holiday Shipping

  • The United States Postal Service (USPS) will not be an option for all addresses, but may be required for some destinations.
  • Delivery to a stateside APO/FPO box will be made in 10 business days. Actual delivery time to the recipient's location may take up to a total of 30 business days or more.
  • Orders are not shipped out or delivered on Federal Holidays.